Agents
Roadmap
Reception agent
Answers calls and WhatsApp messages from approved information, and hands over to staff when it should.
How it works
What it does, and who signs
- Watches: Incoming calls and WhatsApp messages
- Drafts: Answers, enquiries and call summaries
- Approved by: Staff, for anything that commits you
Guardrails
The limits it works within
- Answers only from information you approve
- Hands over to a person on request
- Every conversation kept and summarised